Service Desk Analyst I — Client Tech Support & Growth Job at RedHelm, United States

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  • RedHelm
  • United States

Job Description

RedHelm invites applications for a Service Desk Analyst I to serve as the primary contact for client technical support across phone, email, chat, and ticketing channels. You will resolve incidents and fulfill service requests within diverse client environments, emphasizing customer satisfaction and operational efficiency.

Strong attention to detail and a readiness to grow technical skills are valued. The role emphasizes security best practices and collaboration with peers to ensure timely

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