The Night Auditor-Hospitality Worker III is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. The Night Auditor may be responsible for oversight or delegation of responsibilities within the guest services operation. Essential functions and responsibilities of the position may be based on client requirements and business needs.
The Front Desk agent- Night Auditor is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services, including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
COMPENSATION: The hourly rate for this positionis $21.54/hr, depending on circumstances, including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant), and pay in lieu of benefits. This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting
• Schedules and assigns daily work assignments to the guest services team and oversees completion of tasks
• Trains and guides guest service staff on job duties, customer service, systems, and procedures
• Greet and provide customer service to guests while anticipating their needs
• Book reservations and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail
**- Should endeavor to meet the client's conditions of the employment process. (government fingerprint background & requirements for a federal contractor's position) -**
This role may have physical demands, including but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or the use of Personal Protective equipment (PPE).
High School Diploma
Minimum 1-2 years experience
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Job Description This request is to fill an upcoming short term leave and is anticipated to only be for 6 months. Maintain a caseload of 6 children in the IDT program within the elementary classroom kindergarten - 6th grade Participate in IDT admissions with child...
Stylist - FT - Las Vegas Outlet Las Vegas, Nevada, United States As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers...
...AFT Maryland Organizer Based in Baltimore, MD This is a full-time project-based position to work on an organizing campaign... ...media platforms Be motivated, responsible, organized, professional and detail-oriented Be able to work independently while also...
...great healthcare affordable, improve the health of patients, and restore the fulfillment of... ...you'll need for success: Active Illinois RN license Strong background in care... ...commitments to you include: Work from Home: Guidehealth is a fully remote company, providing...
...locations provide our customers with top-quality, innovative products and services. Your Position Overview As the Safety Manager, you will be responsible for supporting and promoting our safety culture, Life Saving Rules, safety programs, and strategy....