Job Description

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers . Each year, we protect more than 20 million travelers worldwide, making sure we’re there every step of their journey with proactive care, personalized cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Are you a visionary technology leader who thrives on transformation, innovation, and shaping the future of digital capabilities? Zurich Cover‑More is looking for a dynamic global technology executive to lead the charge in modernizing our platforms, elevating our data and AI capabilities, and redefining how technology fuels business impact across the enterprise.

In this high‑influence role, you’ll steer the strategy that powers our global technology evolution – building modern, scalable platforms, championing new ways of working, and positioning technology as a catalyst for superior customer, partner, and employee experiences. You’ll play a pivotal part in designing the next generation of Zurich Cover‑More’s technology landscape while fostering a forward‑thinking culture and ensuring alignment with Zurich Group’s global vision and standards.

What you’ll be doing:

• You’ll lead the development and execution of a global technology modernization roadmap, shaping the future of Zurich Cover‑More’s core platforms, customer‑facing solutions, data and AI capabilities, and key integrations.
• You’ll oversee the ongoing evolution, management, and optimization of technology platforms and capabilities, proactively identifying opportunities for innovation in partnership with regional technology teams and cross‑functional business units worldwide.
• You’ll accelerate the adoption and application of AI across functions and processes to unlock efficiency, enhance decision‑making, and enable transformative customer and partner experiences.
• You’ll advance the organization’s product management discipline by implementing consistent frameworks, practices, and standards that maximize value delivery and improve collaboration.
• You’ll champion best‑in‑class AI‑enabled DevOps and SDLC practices, embedding modern methodologies for CI/CD, automation, testing, and release management to drive agility, reliability, and scalability.
• You’ll continuously assess industry trends, benchmarks, and emerging technologies to ensure platforms deliver market‑leading experiences while optimizing operational performance.
• You’ll drive a forward‑thinking technology culture, promoting the adoption of modern tools, practices, and ways of working that elevate business outcomes and strengthen customer, partner, and employee experiences.
• You’ll ensure rigorous compliance with regulatory requirements, security protocols, and data governance standards, maintaining the highest level of trust and integrity across all platforms and processes.

What skills and experience you’ll bring on this journey:

• You’ll bring 15+ years of technology leadership experience, ideally within an insurance carrier, financial services organization, or other regulated industry.
• You’ll bring a proven record of delivering transformative platform initiatives, including modernizing legacy systems and implementing or integrating new enterprise platforms.
• You’ll bring experience driving organizational change in technology delivery, elevating execution excellence, and maturing product management disciplines.
• You’ll bring strong influencing and relationship‑building skills, with the ability to effectively engage executive leaders and cross‑functional partners.
• You’ll bring demonstrated success in building and managing partnerships with external platform vendors and systems integrators.
• You’ll bring familiarity with insurance regulatory requirements, industry standards, and compliance frameworks.
• You’ll bring a bachelor’s degree in a technology‑ or data‑related discipline (e.g., Computer Science, Engineering, Information Systems, Data Engineering).

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.  

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travelers, at every step of their journey. 

Job flexibility . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. 

Career growth . This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community . We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. 

Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.  

Diversity and inclusion . We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Apply today and let’s go to great places together!

At Zurich Cover-More, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. A dditional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The salary range for this position is $220,000 - $385,000 with short-term incentive bonus eligibility set at 35% and long-term incentive bonus eligibility also set at 35%.

Job Tags

Similar Jobs