Call Center Representative Job at LaSalle Network, Lake Mary, FL

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  • LaSalle Network
  • Lake Mary, FL

Job Description

Call Center Representative (Sales-Focused)

Join a fast-growing, high-performance team where your ability to connect with people and close opportunities directly impacts lives. As a Call Center Representative, you’ll be the first voice prospective clients hear—guiding them through a critical moment and helping them take the first step toward legal support.

If you’re driven, persuasive, and thrive in a fast-paced, goal-oriented environment, this is an opportunity to grow your career while earning performance-based rewards.

What You’ll Do:
As the first point of contact, you’ll turn inbound inquiries into signed clients by combining empathy with strong sales skills.
  • Handle high-volume inbound calls, texts, emails, and online inquiries
  • Assess and qualify potential cases using structured criteria
  • Build trust quickly and guide prospects through the intake process
  • Confidently present next steps and close qualified clients over the phone
  • Follow up consistently to secure signed retainer agreements
  • Overcome objections and create urgency with professionalism
  • Meet and exceed individual conversion and performance goals


What We’re Looking For:

  • 1–3 years of experience in sales, call center, or client-facing roles
  • Proven ability to close and work toward metrics/goals
  • Strong communication, persuasion, and relationship-building skills
  • Comfortable in a fast-paced, high-volume environment
  • Spanish fluency is a strong plus


What You’ll Get:

  • Compensation: $19–$20/hour + eligibility to earn bonus and commission
    • Shift differentials for evening schedules
  • Benefits: Medical, dental, and vision coverage
    • Paid holidays + generous PTO


Schedule:

  • Full-time, onsite
  • Monday–Friday schedules available, day and evening shift options


Apply today!

Heather Hartley 
LaSalle Network 

LNCS
#LI-EA1

Job Tags

Permanent employment, Full time, Monday to Friday, Shift work, Day shift

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